A great product isn't truly great unless it includes world-class support. The GForge Group has you covered.

Every customer gets top-notch, personal training and support from GForge staff. This includes access to live chat, web conferencing, and traditional ticket-based support.

Don't see a feature you need? We can help you find the right solution within GForge Next, or add your feature to our roadmap. Every year, we add a bunch of new features, usually from customer requests.

Considering a move from Jira? We can help with the data migration as part of your onboarding, so your team doesn't spend time on the move, and all of their tasks, wiki entries, and commits are waiting when they get here.

Existing Customers

Customers with an annual GForge subscription can search or create tickets here or you can create a ticket by sending an email to

Prospective Customers

As a prospective customer you may have questions on installation, sizing and tailoring GForge to your specific needs. Regardless of your need, we are here to get you up and running as quickly as possible.

Per-Incident Support

If you aren't a paying GForge customer but have a critical support issue you need assistance with, you can pay-as-you-go. Per-incident pricing is provided $120 per hour and requires a 3 hour minimum.